Help and Support

For job assignments, route details, licence information, duty records, infringements, holidays, or account access, contact your fleet manager or transport office first. Signed-in users can also open Messages in FEZ Driver to contact their office.

Email hello@usefez.com with a short description of the problem, your device type, and the name of your fleet. Do not include your password or sensitive delivery documents.

• Report a delay: open the job in My Work and select Report Delay.
• Submit proof of delivery: open the job and select Upload POD.
• Request time off: open Holidays and submit a holiday request.
• Correct profile information: update available contact fields in My Profile; contact your fleet manager for licence details.
• Start or end duty: use Duty Tracking and confirm the vehicle registration.

Read the FEZ Driver privacy notice or follow the account-deletion instructions.