Privacy and Data Use

FEZ Driver processes information needed to provide fleet and driver operations. This can include account and contact details, driver and licence information, emergency contacts, job and route activity, delivery evidence, vehicle checks, duty records, availability, holiday requests, messages, notifications, and app diagnostics.

When a feature requires it, the app may also process precise location, photographs, timestamps, and device permission status.

Information is used to authenticate users, assign and complete transport work, capture proof of delivery, support vehicle and compliance checks, communicate with the transport office, protect accounts, diagnose failures, and maintain operational and legal audit records.

Location is requested for active operational features such as job progress, delivery evidence, and fleet visibility. Camera access is requested when you choose to capture proof of delivery or vehicle-check evidence. Permission can be refused in device settings, although the related feature may then be unavailable.

Information may be available to your employing or contracting fleet, authorised FEZ administrators, and the connected services needed to run the operation, including transport management, Digihaul, compliance, POD, and tracking systems. FEZ Driver does not sell personal information.

Retention periods are set by the fleet operating the app and may also be required by transport, safety, employment, insurance, tax, or other legal obligations.

You can initiate an account-deletion request from My Profile. Access is deactivated while the request is reviewed. Personal information that is not required for an overriding legal or operational purpose will be deleted or anonymised; records that must be retained will be restricted and kept only for the required period.

See the account-deletion instructions for the in-app and email request routes.

You can update selected profile details in the app, control camera and location permissions in device settings, and contact your fleet manager or hello@usefez.com to request access, correction, restriction, export, or deletion where applicable.

FEZ Driver uses authenticated access, role and tenant controls, encrypted connections, audit logging, and restricted service credentials. No system can guarantee absolute security, so suspected account or data issues should be reported promptly.