Request account deletion

1. Sign in to FEZ Driver.
2. Open My Profile.
3. Select Request account deletion and follow the confirmation steps.

Email hello@usefez.com from the email address linked to your FEZ Driver account. Use the subject “FEZ Driver account deletion” and include the name of your fleet or employer.

Do not send your password, driving licence image, proof-of-delivery photographs, or other sensitive documents by email. We may ask for limited information to verify that the request relates to your account.

Account access is deactivated while the request is reviewed with the fleet operating the account. Personal profile and contact information that is not required for an overriding legal or operational purpose will be deleted or anonymised.

Some transport, safety, employment, insurance, tax, delivery, compliance, security, and audit records may need to be retained for a required period. Retained records are restricted and are not kept longer than necessary for that purpose.

Your fleet may act as the data controller for employment and operational records. You may contact your fleet manager or hello@usefez.com to request access, correction, restriction, export, or deletion where applicable.